Reference

Terms and Conditions That Govern Your Account

These terms set out what 999macan expects from you and what you can expect from us — covering account creation, wallet deposits via DANA, OVO, and GoPay, game access, and how disputes are handled.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region accessWallet verification requiredSubject to local law

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HOW WE APPLY THESE TERMS

Fairness in How We Enforce Account Rules

We apply these terms consistently across all accounts. Wallet verification, account suspension, and payout decisions follow the same documented process whether you deposited Rp50,000 via GoPay or a larger sum via DANA. Where we take action on an account, we notify you via the contact method on file. You have the right to request a review of any enforcement decision by contacting support with your account ID and the action reference.

Wallet Verification

Every withdrawal is matched to the wallet used for the deposit — DANA, OVO, or GoPay. This step protects your funds and prevents unauthorised account access.

Account Security

We use OTP confirmation on login and major account changes. Never share your OTP with anyone, including anyone claiming to represent 999macan support.

Data Retention

Your account data is retained for as long as your account is active and for a period after closure, in line with applicable Indonesian legal requirements for transaction records.

Dispute Review

Submit a formal dispute via email with your transaction reference. We aim to acknowledge disputes within one business day and resolve them in writing.

What These Terms Actually Cover

999macan Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with 999macan, you agree to these terms in full. They apply to every session you start, every wallet transaction you complete, and every support request you submit. Your account is personal — you may not share login credentials or allow another person

1
to operate your account on your behalf. Deposits made through DANA, OVO, or GoPay are processed under the conditions of those respective wallet providers as well as our own payment rules. We reserve the right to suspend or close any account where we identify a breach
2
of these terms, including misuse of payment methods or attempts to circumvent account verification. Withdrawals are subject to the same identity check as the deposit wallet — if you deposited via OVO, your withdrawal path must match. Any promotional credit applied to your account is also
3
subject to separate terms that we publish alongside each offer. These terms may be updated; continued use of the platform after a published change means you accept the revised version. If any clause here conflicts with applicable local law in Indonesia, local law takes precedence to
4
the extent required.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or you want to raise a concern about how they have been applied to your account, our support team is the right place to start. You can contact us through live chat from inside your account dashboard, by email, or via our Telegram channel. When writing in, include your registered account ID and the specific clause or transaction you are querying so we can respond accurately.

Common Questions About Our Terms

These are the questions we hear most often about the terms and conditions. If your specific question is not here, contact support via live chat or email with your account ID.

The core account terms are the same regardless of wallet. Each wallet's own service rules also apply alongside ours, but your account rights and obligations do not change based on which e-wallet you use.

We publish updates to the terms on this page with a revised date. Continued use of your account after that date counts as acceptance. For significant changes, we may also send a notification to your registered contact.

Depending on the nature of the breach, we may suspend access, hold pending withdrawals pending review, or close the account. You will be notified at the contact address on your account profile.

Send a written request to our support email with your account ID and the subject line 'Account Data Request'. We will respond with the data we hold on file, subject to applicable local law timelines.

Yes. Any promotional credit — including offer-linked rewards — carries its own conditions published alongside each offer. Those terms sit alongside, not instead of, these main account terms.

You can request account closure at any time through live chat or email. Pending balances will be settled to your verified withdrawal wallet before closure is finalised, subject to standard verification steps.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

AccountRegister InfoLegal Games999macan Casino

Terms and Conditions That Govern Your Account

Fairness in How We Enforce Account Rules

Wallet Verification

Account Security

Data Retention

Dispute Review

Reach Us About These Terms

Common Questions About Our Terms

01 Do these terms apply differently if I use DANA versus OVO or GoPay?

02 Can 999macan change these terms without warning?

03 What happens to my account if I breach the terms?

04 How do I request a copy of the data held on my account?

05 Are there separate terms for promotions and bonus credit?

06 Can I close my account if I no longer agree with these terms?

Terms & Conditions

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