What Information We Gather and Why
When you open an account with us, we collect the details you submit — your name, contact address, and the wallet information linked to your DANA, OVO, or GoPay account. This lets us process deposits and withdrawals correctly and match your transactions to your account record.
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We also collect device identifiers and browser session data each time you access the lobby, which helps us detect unusual login attempts and keep your account secure. If you contact our support team, the messages you send are stored so we can track your request from
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open to resolved. We do not sell your personal information to third parties. Data shared with payment processors — such as those handling DANA or GoPay transfers — is limited strictly to what those processors need to complete your transaction. Players in Jakarta and Bandar Lampung,
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like all users on our platform, are covered by the same data handling standards. Retention periods vary by data type: account registration data is kept for as long as your account is active, while transaction logs may be retained longer where required by applicable rules. You
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may request a copy of the data we hold on you, or ask us to remove it, by contacting support directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.